Mei Tour Limousine Hire Car Chauffeur Service Terms and Conditions

Deposit and Payments

At MeiTour limousine service, we strive to provide our customers with a seamless and hassle-free experience. To ensure the smooth handling of bookings and reservations, we have established the following policies regarding deposits and payments:

  • All prices quoted on our website and during the booking process include GST (Goods and Services Tax).
  • When making a booking, we require customers to pay in full upfront. This allows us to secure your reservation and guarantee the availability of our services for your desired date and time.
  • For orders over $500, a minimum deposit of 50% is essential. This deposit helps us cover any upfront costs associated with larger bookings.
  • Please note that a surcharge will be applied for credit card payments. This surcharge covers the additional fees imposed by financial institutions for processing credit card transactions.

Airport and City Transfers

MeiTour limousine service specializes in providing reliable and efficient airport and city transfers. To ensure a smooth and punctual experience, we have implemented the following guidelines:

  • For all airport bookings, customers must provide us with their flight information. This information allows us to track your flight’s progress and adjust our schedule accordingly, ensuring that we are there to pick you up on time.
  • For airport arrival bookings, we automatically provide 60 minutes of waiting time after your flight has landed. This waiting time allows you to clear customs, collect your luggage, and make your way to the designated meeting point.
  • If your service extends beyond the initial 60 minutes of waiting time, you will be responsible for paying for the extra waiting time once the service is completed.
  • For all other bookings, we provide a courtesy waiting time of 15 minutes. This allows for any unexpected delays or last-minute changes to your schedule.

Service Experience

At MeiTour limousine service, we pride ourselves on providing our customers with a luxurious and memorable experience. When you choose our service, you can expect the following:

  • A clean and well-maintained luxury vehicle will be provided for your journey. We take great care in ensuring that our vehicles are in pristine condition, both inside and out.
  • Your chauffeur will be fully attired in professional attire, exuding a sense of elegance and professionalism.
  • Our chauffeurs are trained to provide warm and polite service, making you feel welcomed and comfortable throughout your journey.
  • Your safety on the road is our top priority. Our chauffeurs are experienced and skilled drivers who adhere to all traffic regulations and prioritize the well-being of our passengers.
  • We understand the importance of convenience and comfort during your journey. As such, we provide additional amenities such as bottled water and mints to ensure that you have a pleasant and refreshing experience.

Review and Complaints

At MeiTour limousine service, we value your feedback and strive to continuously improve our services. If you have any concerns, feedback, or complaints, we encourage you to reach out to us:

  • We welcome reviews from our customers and appreciate your honest feedback. Your reviews help us understand what we are doing well and identify areas where we can improve.
  • If you have any complaints or issues with our service, please contact our customer support team. We take all complaints seriously and will work diligently to address and resolve any concerns you may have.
  • Your satisfaction is our priority, and we are committed to ensuring that your experience with MeiTour limousine service is nothing short of exceptional.

Thank you for choosing MeiTour limousine service. We look forward to providing you with a luxurious and unforgettable experience.